Comments on: Clean Tweeting

By: Avery Lee Blue

Avery Lee Blue — Sun, 19 Apr 2015 23:51:07 +0000

I also do a little bit of social media work at my internship and although I have never had to deal with an angry tweet, I can imagine how that must feel. This post gave a great perspective when “mean tweeting” and that we should probably think of the person that actually ends up receiving the tweet. I admit that I have angrily tweeted about a parking ticket before, but working in this industry it has opened my eyes to what we should and should not be tweeting.

By: Alex Lynn

Alex Lynn — Tue, 07 Apr 2015 20:38:15 +0000

Your post provided an interesting perspective. I also do some social media work in my internship, but thankfully never have to deal with angry customers. I have to create interesting content, which is very difficult most of the time because I am not speaking as myself but rather the company. Similar to how you had positive experiences with Netflix and Wawa using social media, I respond to questions posted on our Facebook and Twitter pages. People are always appreciative of a response and I agree with you that it was insightful to see how corporate social media truly operates.

By: George Heftler

George Heftler — Tue, 17 Mar 2015 13:23:51 +0000

I agree with your point, although sometimes it can be tough to remember that in the heat of the moment! Working in the industry has definitely made me more sympathetic to the plight of the poor social department.