How to Control a Conversation: Something I've Learned While Interning.

Currently I am interning at a company called ReminderMedia. ReminderMedia is the company that publishes American Lifestyle magazine. It is a sales internship and much of the time I spend here is spent on the phone, making sales calls. There are both pros and cons to this, but the positives certainly outweigh the negatives.

What I do on the phone each day is talk to office managers and business professionals and explain to them what it is we do at our company and how it can benefit them, their individual employees and their business as a whole. Seems easy enough, right? Wrong. The men and women who run these offices are incredibly busy so they are incredibly hard to get a hold of. They’re recieving dozens of unwarranted phone calls daily so when you do get a hold of them if you can’t instantly control the conversation you’re having they are going to either hang up on you instantly or pay no mind to a word you’re saying. This internship has taught me through formal training and lots of hands on experiencehow to demand someone’s attention and has taught me persuasion techniques that can get someone interested in pretty much whatever it is im talking about, even something that they honestly could probably care less about. The conversational engagement tools I have picked up here so far will prove to be beneficial to me all throughout my career I am sure.

Blog post submitted by: Raven Naulty, Advertising Student. You can contact Raven at tub54765@temple.edu

Join the conversation! What are you learning at your internship?