Chaos at the Concert

A couple of weeks ago, my supervisor asked me if I wanted to work the Stevie Wonder concert. I immediately said yes, not caring about what my specific responsibilities included because the main reason why I chose to intern at the Wells Fargo Center was to be apart of large scale events like this. I was later told that I would be assisting the Premium Seating department distributing wristbands to VIP club box members. How hard could that be? I imagined myself sitting at a desk with the list on my one side and the wristbands on the other, greeting excited Stevie Wonder fans as they made their way to the bar or their seats. However, that was not the case.

A very nice and extremely helpful sales director showed me to the club box and I asked where I should set up my things. He pointed to the outside of the club box door to where there was no tables or chairs set up for me. So there I was, standing with a pen, a list, a notebook, and 68 wristbands that were all tangled together. Once 7:05pm hit, a huge wave of people swarmed the door and I was not prepared at all. The guard checking tickets kindly helped me find the people on the list and distribute wristbands, but the line seemed to be never-ending. What I thought was going to be a simple and easy task turned into a chaotic and unexpected responsibility.

Finally the line died down and there were only a couple of people left on the list. As I stood there waiting for the last few people to arrive, I thought about how unprepared I was for this simple little task. It was my fault for just assuming everything would run smoothly. This experience has taught me to always stay on my toes and have my game face on. All of my cover letters say that I have a strong desire to work in a fast paced environment, and after this experience that is still my goal and I cannot wait to see what new challenge awaits for me during another event at the Wells Fargo Center.

One comment

  1. Hi Heather, it sounds that you handled yourself very well in a stressful situation. When we are presented with critical urgent situations that is when we are show our ability to truly lead. This sounds like a great opportunity that you were given, Stevie Wonder is a legend congrats on the event!

Leave a Reply

Your email address will not be published. Required fields are marked *